As a Travel Manager, there are many spinning plates to juggle. Whether it’s arranging a last-minute meeting, getting the whole company to a conference on the other side of the world, or making sure your travellers are where they need to be, we understand that your role is complex and stressful.

In this article, we explore the value that using a TMC like Travel Counsellors for Business can add versus going it alone.

Pre-trip

Your dedicated Travel Counsellor will get to know your business and your travellers inside out, helping to craft a care-centric travel management programme. This means that a lot of work happens before your travellers have even begun their trip.

Here are just some of the things we can support with pre-travel:

• Travel policy management

• Budget management to drive cost efficiencies

• Offering responsible travel advice

• Planning group/MICE travel

• Ensuring special requests are taken care of

• Taking care of admin

• Support with deciding whether a trip should go ahead

We can also provide you access to myTC Online, our intuitive online booking tool which allows you to book simple trips yourself – giving your Travel Counsellor more time to focus on building complex itineraries.

During-trip

Although we endeavour to make your trip as smooth and seamless as possible, sometimes things can, and do, go wrong.

However, we don’t do opening hours, so you can rest assured you’ll always be able to speak to someone quickly whatever time zone you’re in – whether that’s your Travel Counsellor or a member of our Duty Office team.

While your team’s away, you and they can expect:

• 24/7 support

• Live travel updates through the myTC app

• Support with rearranging plans if needed

• Passive traveller tracking with myTC Locate, so you know whether your travellers are where they need to be

Post-trip

When your travellers return, we’ll help you optimise your travel management programme so that it works harder and smarter based on the needs of your organisation and your employees.

Our post-trip services include:

• Return on investment measurement

• Carbon reporting and analysis

• Access to key data and shareable reports with myTC Insights 

• Advice on cost savings and moving towards a more care-led strategy

• Support with setting future KPIs

In conclusion, adopting a travel management company like Travel Counsellors for Business can save you and your business time, money, and hassle – while ensuring that every trip is mutually beneficial for both your organisation and your individual travellers.

Get in touch for a no-obligation chat about how we can help you take a care-led approach to travel.

Author: Maria Demosthenous

Hello, I'm Maria, your Corporate Travel Management Partner, under the global brand of Travel Counsellors of Business. With 35 years in the travel industry and...